My Pets Portraits FAQ's
Are you ready to transform your beloved pet into a work of art? Let's collaborate to create a pet portrait that captures your furry friend's essence, preserving their unique spirit for generations to come. If you have any questions hopefully you can find the answer below, if not get in touch by sending me a email at rdallenby@icloud.com
What is your process? It begins by ordering a painting, choosing a size, then uploading your favourite photographs of your pet, (choose pictures that truly showcases their personality and essence).
If I need any more information I will get in touch to discuss your preferences and any specific details you'd like to emphasise in the portrait. If possible I would like to see your pet via a live video link just to check the true colours and features of your pet. I value your input in the creative process.
Once I have a clear vision, I will meticulously craft your pet's portrait, paying close attention to every detail, from the twinkle in their eye to their wet shinny nose.
I will share the initial draft of your pet's portrait with you for feedback. If any adjustments are needed, I will happily make them until you're completely satisfied.
After all revisions are made to your liking, I'll complete your pet's masterpiece, ready to be cherished for generations to come.
How does the payment work on your hand painted pet portraits? When you orderer your custom pet portrait online you only pay 50% deposit, when you are delighted with your Portrait I send you link to pay the outstanding amount, when paid in full I post the portrait to you FREE (UK only)
Can I request changes or adjustments to my pet portrait? Yes, I value your input in the creative process. I want you to be satisfied with your portrait. I send you visuals of your pets portrait at different stages of the process for you to sign off to ensure your portrait meets your expectations.
How long does it take to get my portrait? The time it takes to complete your pet portrait depends on the complexity of the artwork. Typically, it takes me aprox. 7/10 days to complete a painting (then a further week or so for the varnish to dry) so in total 2/3 weeks
Can I buy my portrait mounded and framed? Sorry but I don't mount and frame any of my portraits as this is a very personal thing, there are thousands of different combinations to choose from so you are the best person to buy them so to match your style and decor.
How do I know if my photos are good enough? To ensure the best possible results, please provide a high-resolution, clear, and well-lit photo of your pet. Make sure the photo accurately represents your pet's colouring and features. The better the photo, the more detailed and lifelike the portrait will be. If your photo is un-useable, I will get intouch to see if you have a better photo or maybe you can get help from a friend or family member to help you get a better pic. I also like to see your pet live through a live link on the internet. Take a look at my blog on how to take a good photo: https://petportraits.online/great-photo
What materials are used for your custom pet portraits? I use high-quality non toxic oil paints or acrylics painted on a fine 100% cotton canvas mounted on a 3mm board or cotton canvas mounted on a pine frame both are a high quality, durable 100% natural/organic and of archival quality. These materials ensure the longevity and vibrancy of your artwork.style and decor.
What payment methods do you accept? I accept various payment methods, including all credit/debit cards for your convenience.
What happens if I don't like the portrait? Well it's never happened yet, all my customers have been delighted with there portraits. But if I can't put it right I will refund your money in full once you have returned the portrait at your cost!

